Remote Error Reporting

A local system uses remote error reporting to notify a remote managing system that an error has occurred. You must enable remote error reporting by added the /r option on the SMSTART statement in the CONFIG.SYS file.

The remote error-reporting application on the local system monitors the error log. When the system records an error, the remote error-reporting application converts the error into a Desktop Management Interface (DMI) indication and notifies the SystemView Agent of the error. The SystemView Agent converts the indication into an SNMP trap and sends the trap to a remote error-managing system. The indications that the remote error-reporting application creates are also available to local system applications through the DMI Management Interface.

As the system records errors through use of the FFSTProbe function, the remote error logging application uses the logging event-notification functions to receive the error log entries. The remote error logging application translates the entries into DMI indications. The system sends DMI indications to the DMI service-layer program. The DMI service layer forwards the indications to DMI management application programs. One of these applications, the DMI Subagent, is a SystemView program that converts the DMI indications into SNMP (Simple Network Management Protocol) traps. After conversion, the system sends the traps to an SNMP manager program that resides on a remote system. The SNMP manager receives the traps and displays error log fields so that a network administrator can read the traps to determine appropriate action.

The current implementation translates a Unicode-format error log entry into an ISO8859-1 format DMI indication. The system changes any Unicode characters that cannot be displayed in ISO8859-1 to a period (.).


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